Tuesday, September 20, 2022
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Content getting stuck on the loading screen when open in Preview


I’m fairly new to this software (with no HTML experience). I recently downloaded the program. The first quiz I created opens and gets stuck on the loading screen when I preview (both in HTML and SCORM Cloud). See attached screenshot. I’ve tried previewing content from already created courses and I run into the same problem. Any help would be greatly appreciated

Things I’ve tried:

  • Clearing Cache (through Preferences on Mac)
  • Restarted my computer
  • Restarted the software
  • Tried opening the preview in different browsers (internet explorer, safari, and google)
  • Publishing file and opening in LMS

At this point, I’m beginning to think that it has something to do with my computer and not the software

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